Thank You - Purchase is Completed.
Fill out This Form Next To Finish Service Agreement & Onboarding
This is a Service Agreement (the "Agreement") between SMAIRT AI, hereinafter referred to as "SMAIRT" and
, hereinafter referred to as the "Client."
CLIENT INFORMATION
Name:
Address:
Mobile Number:
Best Contact Email:
1. Services Provided:
a. SMAIRT AI (“Provider”) agrees to deliver Social Media Content & Posting Services (“Services”), which may include:
-Content strategy
-Creative asset production (graphics, captions, short videos, -carousels)
-Social media page setup and optimization
-Content calendar planning
-Posting and scheduling of content
-Performance monitoring and reporting
-Engagement support (replying to comments, inbox triage, etc.)
-Optional paid ads assistance and consulting
Any additional services or upgrades purchased by Client shall be covered under this Agreement.
2. Setup and Fees:
a. The Client agrees to pay a one-time onboarding and setup fee, covering strategy development, onboarding, branding, and system preparation.
b. A monthly management fee will be charged for ongoing strategy execution, content production, publishing, hosting AI Agents, optimization, platform management, and performance reporting. This was disclosed on payment page. And in your invoice emailed to you.
c. If Client requests paid advertising services, the Client understands that (a) ad spend is paid directly to the advertising platform, and (b) SMAIRT AI’s ads management fee is separate unless specifically included in the package.
d. The Provider may utilize licensed tools, scheduling platforms, or premium stock content. If these incur costs outside standard inclusions, the Client agrees to pay associated fees unless otherwise included in their tier.
e. If Client requires extra content beyond monthly limits (additional videos, graphics, campaigns), Provider may charge per item or content pack — pricing will be quoted and approved before work begins.
f. Any additional custom work outside social media — such as website development, CRM integration, automation, landing pages, or consultative strategy — will be billed separately at SMAIRT AI’s standard hourly rate or quoted project fee.
g. Any additional services, scope, deliverables not in this agreement, should be found in invoice/proposal. If there are questions, please reach out.
3. Payment Terms:
a. Setup fee is due prior to activation.
b. Monthly management fees recur every 30 days from activation date.
c. Late payments may incur a $50 late fee and may temporarily pause services until settled.
4. Term and Termination:
a. This Agreement begins upon execution and remains active until cancelled.
b. Client may be billed one-time, monthly, or annually. If the Client terminates annual service early, unused months are non-refundable.
c. Either Party may terminate services with a minimum 30-day written notice before renewal.
d. SMAIRT AI reserves the right to suspend or terminate services due to:
Abuse or harassment toward staff
Non-payment
Content violations or policy breaches
Reputational or legal risk created by Client content
5. Ownership and Licensing:
a. Client receives a license to use delivered content (graphics, captions, and edited media) for their business while active and paid under this Agreement.
b. Raw project files, templates, source designs, and editing systems remain property of SMAIRT AI unless purchased separately.
c. Client may not resell or distribute SMAIRT AI proprietary frameworks, templates, workflows, or methodologies without written consent.
6. Confidentiality:
a. Both parties agree to maintain the confidentiality of proprietary information and not disclose it to third parties without prior written consent.
7. Liability and Indemnification:
a. SMAIRT AI is not liable for indirect, incidental, or consequential losses including (but not limited to) algorithm changes, platform restrictions, bans, or performance fluctuations.
b. Client agrees to indemnify SMAIRT AI against claims arising from content they approve, including copyright, advertising violations, misleading claims, or customer complaints.
c. Client acknowledges responsibility for using testimonials, customer photos, or promotional claims legally and in compliance with advertising laws.
8. Governing Law:
a. This Agreement shall be governed by the laws of the state of Wyoming, in the United States
9. Understanding Usage Fees (Client Responsibility)
SMAIRT AI systems operate on usage-based infrastructure. These costs are not included in setup fees or monthly management fees unless explicitly stated in writing. All usage fees are billed at cost, based on actual consumption to the client's credit card on file.
SMAIRT AI does not mark up usage fees and is not responsible for pricing changes imposed by third-party platforms, carriers, or AI providers.
Usage-Based Costs Breakdown
Email
Sending cost: $0.000709 per email
~$10 = ~14,000 emails sent
Email validation (one-time):
$0.002625 per email
Prevents bad addresses and protects sending reputation
SMS / Text Messaging
Cost: $0.0083 per SMS segment
One segment ≈ 60 characters
Longer texts use multiple segments
~$10 = ~1,205 segments
Phone Calls (Standard CRM Calling)
Inbound: $0.0089 per minute
~$10 = ~1,125 minutes
Outbound: $0.0147 per minute
~$10 = ~680 minutes
Phone Numbers & Registration
Local number: $1.15/month
Toll-free number: $2.15/month
A2P registration (one-time):
Sole Proprietor: $16.54
LLC / EIN: $26
Phone Validation
Checks whether a lead number is mobile, landline, or VoIP
Prevents wasting SMS on non-mobile or invalid numbers
Cost: $0.004 per lead (one-time at intake)
AI Voice (Retell AI)
AI voice usage: $0.080 per minute
Retell phone number: $2/month per number
System requires two phone numbers (one in CRM, one in Retell) for proper call routing
OpenAI / ChatGPT API Costs
We use GPT-5 Mini by default for SMS + chat workflows because it’s the best balance of cost and quality for real customer conversations.
Current OpenAI Token Pricing (GPT-5 Mini)
OpenAI bills by tokens (chunks of text).
Model GPT-5 Mini (standard API):
Input: $0.45 per 1,000,000 tokens
Output: $3.60 per 1,000,000 tokens
Token costs are fractions of a cent per conversation in most real workflows.
Example token budgets (typical for lead handling):
Light chat: 200 input + 150 output tokens
Typical chat: 400 input + 300 output tokens
Heavy chat: 800 input + 600 output tokens
GPT-5 Mini token cost per conversation (approx):
Light: $0.00063 (0.063 cents)
Typical: $0.00126 (0.126 cents)
Heavy: $0.00252 (0.252 cents)
So: OpenAI tokens are not the big cost driver.
Text + AI (per lead)
Using your SMS rate: $0.0083 per segment (~60 characters).
Most business texts land around 1–3 segments per message.
Scenario A: Quick lead (light follow-up)
4 texts total, ~2 segments each = 8 segments
SMS: 8 × $0.0083 = $0.0664
Phone validation: $0.004
OpenAI tokens (light): $0.00063
Hard cost per lead: ~$0.071 (7.1 cents)
Scenario B: Normal “qualify + book” SMS conversation
10 texts total, ~2 segments each = 20 segments
SMS: 20 × $0.0083 = $0.166
Phone validation: $0.004
OpenAI tokens (typical): $0.00126
Hard cost per lead: ~$0.171 (17.1 cents)
Scenario C: Long convo / lots of objections
20 texts total, ~2.5 segments avg = 50 segments
SMS: 50 × $0.0083 = $0.415
Phone validation: $0.004
OpenAI tokens (heavy): $0.00252
Hard cost per lead: ~$0.422 (42.2 cents)
✅ With GPT-5 Mini, a completed SMS + AI lead is typically ~7–42 cents in hard costs
Voice AI (per call)
Retell AI: $0.078/min
Carrier/CRM minutes: inbound $0.0089/min, outbound $0.0147/min
For estimating, a blended real-world average is ~$0.012/min (depends if you’re mostly inbound or outbound).
OpenAI token cost is basically rounding dust compared to minutes.
4-minute call
Minutes cost: 4 × ($0.078 + $0.012) = $0.36
OpenAI tokens: ~$0.001 or less
Hard cost: ~$0.36–$0.50 (depending on fees)
10-minute call
Minutes cost: 10 × ($0.078 + $0.012) = $0.90
OpenAI tokens: ~$0.001–$0.003
Hard cost: ~$0.90–$1.20 (depending on fees)
✅ Voice calls are typically sub-$1 to low-$1s for 10 minutes before any extra carrier surcharges, number costs, etc.
1,000 completed AI voice calls
If avg cost is $0.50–$1.20 each
Total: $500–$1,200
5,000 completed AI voice calls
Total: $2,500–$6,000
10,000 completed SMS + AI conversations
Using the realistic per-lead range above ($0.07–$0.42):
Total: $700–$4,200
Real-World Cost Scenarios
These examples reflect actual hard costs using GPT-5 Mini, standard SMS rates, phone validation, and AI voice usage. OpenAI token costs are included and correctly calculated.
Scenario 1: Simple SMS Follow-Up Lead
Lead opts in → a few texts → quick reply
SMS: ~$0.066
8 segments × $0.0083
Phone validation (one-time): $0.004
OpenAI (GPT-5 Mini tokens): ~$0.001
Total hard cost: ~$0.07 per lead
Scenario 2: Typical AI SMS Conversation
Lead opts in → AI chats → questions answered → routing or booking
SMS: ~$0.166
20 segments × $0.0083
Phone validation: $0.004
OpenAI (GPT-5 Mini tokens): ~$0.001–$0.002
Total hard cost: ~$0.17 per lead
Scenario 3: SMS + Email Follow-Up
Lead opts in → text + 3 emails
SMS: ~$0.050
Emails: ~$0.002
Email validation (one-time): ~$0.0026
OpenAI (GPT-5 Mini tokens): ~$0.001
Total hard cost: ~$0.06 per lead
Scenario 4: AI Voice Call (Short Call)
Inbound AI voice call ~5 minutes
Retell AI voice: ~$0.39
Carrier / CRM minutes: ~$0.06
Phone numbers (monthly spread): ~$0.05
OpenAI tokens: ~$0.001
Total hard cost: ~$0.50 per call
Scenario 5: AI Voice Call (Longer Call)
Inbound AI voice call ~10 minutes
Retell AI voice: ~$0.78
Carrier / CRM minutes: ~$0.12
Phone numbers (monthly spread): ~$0.07
OpenAI tokens: ~$0.002
Total hard cost: ~$1.00 per call
Scenario 6: 100 Leads in a Month (Mixed Use)
70 SMS + AI leads @ ~$0.17 = ~$11.90
30 AI voice calls @ ~$1.00 = ~$30.00
Total monthly usage: ~$42
Scenario 7: 1,000 Leads (Typical Campaign)
Average SMS + AI lead cost: ~$0.07–$0.25
Monthly hard costs: ~$70–$250
(Voice-heavy campaigns will be higher based on minutes.)
Bottom Line
These are pay-for-what-you-use infrastructure costs
Comparable to phone minutes, email credits, or cloud hosting
OpenAI tokens are negligible compared to SMS and voice minutes
Costs scale only when real conversations happen
No usage = no usage fees
High usage usually means your campaign is working
Failure to maintain sufficient balances or cover required usage fees may result in temporary suspension of services until resolved.
10. Entire Agreement:
a. This document represents the entire agreement between SMAIRT AI and the Client and supersedes all prior negotiations, agreements, and understandings.